Also in this issue…
Port’s Chief Engineer Recognized by American Public Works Association
Customer Satisfaction Survey Gives Port Overall High Marks
Port offers free tours of San Diego Bay
Port of San Diego Selected for Weapons Detection Pilot Project
Port with no Borders Scholarship Gets Boost in Funding
Port’s Chief Engineer Recognized by American Public Works Association
I am proud to announce that Tony Heinrichs, the Port’s Senior Director of Facilities/Chief Engineer, has been recognized for his outstanding service by the San Diego and Imperial Counties Chapters of the American Public Works Association (APWA). Tony was honored with the APWA’s Outstanding Service in a Public Agency Award at a luncheon on Sept. 13. The award honors APWA members whose distinguished public service and commitment has resulted in positive impacts to public works programs, services and policies and whose leadership helps further the mission and goals of the APWA.
Since 2000, Tony has overseen the activities of the Port’s Engineering, Construction and General Services Departments. Last year, he was on executive loan to the City of San Diego to lead their contracting and engineering business process re-engineering efforts. Here at the Port he managed several APWA award-winning projects including the Richard and Annette Bloch Cancer Survivors Park on Spanish Landing and a joint Port/City project, the accessible crosswalk on Harbor Drive at B Street. Tony is a registered professional engineer and has been a member of the San Diego & Imperial Counties Chapter of the APWA since 2000.
 Tony Heinrichs, Senior Director of Facilities/Chief Engineer, Port of San Diego
In June of last year, the Port of San Diego commissioned True North Research to conduct a customer satisfaction survey to help us determine stakeholder and customer satisfaction. The results are now in and they provide us with measurements to help us understand our customers’ priorities and concerns. The results also demonstrate where the Port is doing a great job and where we need to work a little harder.
True North Research surveyed the general public and Port tenants. Overall, the news was good from both groups. The groups were surveyed on land-based activities and water-based activities. Land users were most satisfied with the maintenance and landscaping of Port parks, access to information about parks and facilities and the maintenance of Port piers and docks. Public safety also ranked high with the survey participants.
Those who used Port facilities for water activities demonstrated that they were happy with the enforcement of water safety and that their knowledge about water quality regulations, availability of anchorages and boat slips has increased.
Exceptionally high marks were given to the quality of walking and biking paths. The Port scored lower on questions related to parking availability. The survey also pointed out that the public’s awareness of the Port has decreased. We will be working on improving that measure and have begun conducting free public tours on San Diego Bay. More information on the tours is included in the item below.
Port Offers Free Tours of San Diego Bay
The Port invites you to learn more about its operations and services by taking a free public tour on San Diego Bay. The tours are offered on comfortable vessels operated by Hornblower Cruises. Each tour is approximately two hours and offers an up-close view of the San Diego waterfront. Participants will learn about the Port’s many environmental initiatives, some upcoming waterfront development projects, maritime and cruise operations and much more. The next tour will be Thursday, Sept. 27 from 3:30 p.m. to 5:30 p.m. In October, there will be two additional tours, one on Friday, Oct. 19 from 9:30 a.m. to 11:30 a.m. and the other on Thursday, Oct. 25 from 3:30 p.m. to 5:30 p.m. To attend one of these tours, log onto the Port’s website at www.portofsandiego.org or call (619) 400-4744.
Port of San Diego Selected for Weapons Detection Pilot Project
The Port of San Diego has been selected by the Department of Homeland Security to participate in a pilot project to detect radiological and nuclear weapons. The project will begin sometime in 2008 and may include the use of detection sensors such as hand-held devices, mobile sensors and equipment that might be placed on land, near a bridge or at a strategic location.
The ports of Seattle and Tacoma are already participating in the $10 million project. The Department of Homeland Security will continue the program for three years and if it is successful, may extend it to include additional ports.
San Diego is considered a strategic port because of its large military presence and its proximity to the airport and an international border.
Port with no Borders Scholarship Gets Boost in Funding
The Port of San Diego Port with No Borders Scholarship Fund received a boost in funding at the Sept. 11 Board of Port Commissioners meeting. At that meeting, it was announced that the San Diego Port Tenants Association had raised $10,000 for the scholarship fund. The scholarship is offered to Port employees, children of Port employees and children of Port tenants who study in fields related to District or tenant businesses or operations. The Port is providing $10,000 in matching funds. The scholarship was established in 2001 under the leadership of Commissioner Emeritus Frank Urtasun. It is administered by the San Diego Foundation, which receives the applications, then forwards them to the Port’s Scholarship Advisory Committee which selects the recipients. Todd Gutshow, the 2007-2008 Scholarship Selection Committee Chair for the San Diego Foundation, was at the Board meeting to receive the checks.
 Commissioner Dukie Valderrama, Board Chair Sylvia Rios, Kristin Peterson from the San Diego Port Tenants Association and Todd Gutschow from the San Diego Foundation display the added funds for the Port with No Borders Scholarship program.
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